Northeast Ohio's Premier Birthday Party 3D Video Game Truck

 

 

 

 

 

 


 

Call us at 330-759-1782

 




Ready to book the best party in Northeast Ohio?  Our dates go fast, so hold your preferred date by booking now!  Use the form below to book today!
Remember to see our Service Area section to determine your distance from us, as areas more than 25 miles from Youngstown, OH (zip code 44505) will be assessed a travel surcharge.
Booking any party with Video Party Express constitutes your agreement with the Video Party Express Official Policies listed below the booking form.
 

Video Party Express Official Policies

REFUND/CANCELLATION POLICY:
A 50% deposit is required when you book your reservation. The balance must be paid in full no later than the start time of your event, by credit card or in cash. We realize that things happen, so if a cancellation is necessary, a full refund will be provided only if notice is given 14 or more days before your event. Deposits are non-refundable if you cancel less than 14 days before your event. However, if you cancel less than 14 days, but more than 7 days in advance, you will be given a one-time opportunity to reschedule your event (subject to a $25 change fee) if the requested date and time are available.

CONTACTING US:
The best and quickest way to contact us is fill out the form on the “Contact Us” page, e-mail us at videopartyexpress@gmail.com, or call (330) 759-1782 .

PRIVACY POLICY:
Video Party Express is committed to protecting your privacy. We use the credit information we collect on our website to make bookings as simple as possible. We do not sell, trade, or rent your personal credit information to others.

TRAVEL SURCHARGE:
Our primary service area is a 25-mile radius of zip code 44512. We also service a "secondary" area outside our primary area when bookings are possible, but must add a fuel surcharge fee when we travel to the secondary area. See our Service Area section on the “About Us’ page for coverage areas.

BAD WEATHER:
Our Game Theater was designed for all types of weather conditions. The theater is insulated and climate controlled with heat and air conditioning. There may be occasions when the weather does not cooperate with your scheduled party. In case of severe weather (lightning, very high winds, flooding and/or extremely heavy rains, snow or ice) we reserve the right to reschedule your service to guarantee the safety of you, your guests, our staff and equipment. If you are aware on the day of you event that severe weather threatens, please contact us to reschedule. There will be no additional charge if an event is rescheduled due to bad weather conditions.

SUPERVISED CHILDREN:|
For guests under the age of 16, Video Party Express requires that a parent or responsible adult be present inside or just outside of the trailer at all times. Guests between ages 16 and 18 must have a parent or responsible adult on the premises if communication from the Game Master is necessary. We reserve the right to refuse, cancel or cut short any event if minor children are not adequately supervised or present the risk of harm to themselves, others, our staff, or equipment and no refund will be given.

SMOKING/ALCOHOL/ILLEGAL DRUGS:
For the health and enjoyment of your guests, smoking is not permitted in the Game Theater and we ask that guests refrain from smoking just outside of the Game Theater.
You may serve alcohol at your event (but not in the Game Theater), as permitted by local and state law; however, we reserve the right to refuse, cancel or cut short any event if alcohol is being abused or presents the possibility of danger or harm to our staff, equipment or others. The use of illegal drugs, of any sort, will not be tolerated in or around our Game Theater. Any observation of the illegal use of drugs will result in the immediate termination of the event and no refund will be given.

DAMAGE/INJURY:
The client agrees to indemnify and hold harmless Video Party Express and its employees from liability for any actual or consequential damages arising from injury or harm to property resulting from a request by the client to position the theater in a specific location. This includes both above ground and below ground property/equipment damage. For example, we are not responsible for damage to driveways, landscaping, or underground utilities if we have been instructed to park in such areas.
Additionally, Video Party Express reserves the right to bill the client's credit card for damages to the Game Theater or equipment caused by the client’s guests. Neither Video Party Express nor its employees assumes any responsibility for any damages or injuries sustained on the client’s property or at their designated location. All liabilities for any such damages or injuries are the sole responsibility of the client.

FOOD/DRINK:
Due to the sensitivity of our equipment, Video Party Express does not permit the consumption of any food or drinks in the Game Theater. Please have your guests consume refreshments outside the Game Theater prior to entering.

PHOTOGRAPHS:
During your event the Game Master will take photographs inside and outside the Game Theater. You will then be able to view these pictures on the Video Party Express Facebook Fan Page and copy them to your files. If you do not want us to take photographs or post them on the Fan Page, please notify us by email prior to the event.

INVITATIONS:
If your event includes invitations, after your event is booked, we will send invitations to your billing address for you to mail to your guests. If you prefer to make other arrangements, please contact us. Invitations will be mailed to you upon receipt of the deposit.

OUR GAME THEATER:
Our truck and trailer combination will need a minimum of 60 feet of level space (about 7 car lengths) to park. Sometimes, we park on your neighborhood street, so you might check with your neighbors (if they may object) or notify us if you have an alternative spot for us to park. We might also have to block a driveway. Please keep in mind that our Game Master will not park anywhere that may cause a danger to persons, property or equipment.

OUR VIDEO GAMES:
Video Party Express honors your rules regarding game selection. This means that we will play only the games that you allow. The Game Theater has games of all ratings and can accommodate many tastes and levels of play. Our Game Master will work with you prior to your event to confirm any game restrictions. Check out the “Games” page for all the games we carry and their ratings. Should you want to select your games in advance, please send an email to sales@videopartyexpress.com indicating the games that you prefer or let the Game Master know as soon as s/he arrives at your event.

SATELLITE TV:
Though rare, heavy rain, snow, or dense cloud cover can reduce the satellite signal, which may interrupt your television programming. Your television programming should return as conditions improve.

By booking this reservation, you confirm that you have read the Policy and fully understand its terms and conditions.


 


 

SITE LINKS:
HOME  -  ABOUT US  -  PRICING   -  BOOK NOW   -   GALLERY  -  OUR GAMES   -   TESTIMONIALS  -  OUR GAME THEATER   -   CONTACT US -   FAQ

   

Call us at 330-759-1782

 

Video Party Express
P.O. Box 357
Youngstown, OH 44501
Phone: 330-759-1782
Fax:      330-759-1723
Email:  videopartyexpress@gmail.com